FAQs

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How long does it take to receive my furniture?

Delivery times vary by product and availability. In-stock, smaller items are shipped via UPS within 2 days of placing an order. If merchandise is not in-stock, we will inform you of the estimated lead-time.

When ordering an item online or in the store we will give your an approximate time frame for your order to come in. If there are any changes to that time frame we will contact you as soon as possible. Please note: if your order is not being delivered to our local area there will be additional time needed for delivery. Please call our delivery department for details.

 

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Where is your furniture made?

Circle Furniture is proud that much of our furniture is made here in New England. We work with several small, family-owned/run furniture shops in Maine, New Hampshire, Vermont, and Massachusetts who make beautiful casegoods (dressers, tables, beds, etc). Our upholstery (sofas, loveseats, etc.) is manufactured in other states, such as Ohio and North Carolina. Ekornes® furniture is made in Norway and some of our other furniture is manufactured abroad.

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Does your furniture ever go on sale?

Our furniture is competitively priced every day. All of our stores have select floor samples marked down throughout the year. Floor sample availability varies from day to day, store to store. We also show a small selection of marked down items on our web site's Outlet page.  While we're confident in our fair prices, we are happy to price match with any retailer located within 50 miles of any of our stores.

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Where does Circle Furniture deliver?

We deliver nation-wide! We accommodate furniture deliveries in Massachusetts and beyond.  See our delivery page for more information.

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What is the charge for delivery?

Furniture items purchased in our stores can be delivered anywhere in the United States. Local white-glove delivery is 5% of the order with a minimum of $199 and a maximum of $599. Some products are required to be disassembled in order to fit into a room or up the stairs and that requires an extra fee. All local deliveries are handled by Circle Furniture and will be scheduled when the furniture has arrived in our warehouse. Long distance delivery depends on location and you may contact us for more details or calculate delivery at checkout if shopping online.

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Do you set up and assemble delivered furniture?

Yes, we bring the furniture into your home, assemble as needed, and place it where you want. We ask you to clear the area prior to our arrival, as well as any obstructions our delivery team may encounter when carrying the furniture into your home. We are unable to move or remove your existing furniture.

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Do you remove old furniture?

We do not remove your existing furniture, but we partner with two companies that can help you!
 

We're proud to partner with Resupply, a Veteran owned and operated company, to service your furniture removal needs. Resupply will pick up your items and donate them to a local nonprofit of your choosing. Your pickup will be tax deductible, plus Resupply can pick up additional items like gently used household goods or clothes and guarantees same week service. To schedule your removal service please click here.

 

OR

 

The Massachusetts Coalition for the Homeless may take furniture donations and will pick-up furniture in the Lynn, MA, area. Contact them at (781) 595-7570 x13 or visit www.mahomeless.org.

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Do you offer financing?

Yes. Applications to financing through Synchrony Financial are available at all Circle Furniture stores. We require a valid driver's license/state issued I.D. to process your application.

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Who owns Circle Furniture?

Circle Furniture is a family-owned and -operated company that started in the early 1950s. Since then, it has evolved from selling unfinished furniture to Harvard University students to offering a wide array of high-quality home furnishings, accessories, and so much more. As of 2021, Circle Furniture has been led by Bob Richard and his vision for continued growth and success.

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Are you hiring?

If you're interested in learning about employment opportunities with Circle Furniture, please contact us. We'd love to hear from you!

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Where are you located?

Circle Furniture has 7 design centers across New England. We’re located in Acton, Boston's Seaport, Cambridge, Framingham, Middleton, Pembroke, and Portsmouth, NH. Our Outlet Center/ Warehouse/ Main Office is in Acton.

Furniture Order & Delivery FAQs | Circle Furniture
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Circle Furniture offers custom made furniture, made in American, delivered quickly. Have more questions? Read our FAQs about ordering and delivery.